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Success story
E-Pharma accelerates security in the enterprise.
Instead, E-Pharma has chosen to aim higher, namely to secure its users.
Recognized both nationally and internationally, E-Pharma is a pharmaceutical company operating in the CDMO (Contract Development and Manufacturing Organization) sector.
Specializing in the research, licensing, and production of solid oral formulations, the company is an international leader in the development and manufacture of high-quality pharmaceuticals and dietary supplements.
E-Pharma’s mission is to ensure the quality, sustainability, and safety of its products. The company pays particular attention to the entire production cycle, committing to reducing its environmental impact and investing in new technologies that enable it to meet market demands and maintain a high level of safety within the company.
Turnover
40 mln
Employees
229
References
+200
Evolution
Revamping of all enterprise Networking components and activation of Firewall as a Service.
Activation of LAC service and provision of Cloud@home infrastructure.
Infrastructure as a service implementation: Backup as a service.
Cybersecurity project on workstations supported by H24 Managed Detection and Response service on the installed EDR.
SCENARIO
With a market-oriented vision,E-Pharma decided to invest in its own technology.
A company operating in the pharmaceutical sector must comply with very strict regulations and standards: E-Pharma has decades of experience in developing its products and consistently invests in R&D, a key factor in remaining competitive in the market. In addition, its operations are guaranteed by a robust and integrated quality system involving the entire production chain, from study to product realization and distribution.
In today’s scenario, it is not enough for companies to ensure the quality of their strategic business, but they need a broader perspective of all elements that can affect the business, including external factors.
With this market-oriented vision, E-Pharma has decided to invest in its technology and IT infrastructure, achieving a high standard of quality—including in terms of cybersecurity and corporate security in the broadest sense.
This has created the need to monitor, from a single platform, the activities carried out by users, increasing awareness of possible actions and allowing access to one’s networks only to verified and secure users.
The onset of the pandemic led to a necessary and sudden reorganization of work, accelerating the adoption of remote work—often implemented in a hasty and disorganized manner—thereby introducing the risk of cyberattacks on companies’ strategic operations.
E-Pharma, on the other hand, has chosen to aim higher—that is, to ensure the security of its users both when they are working on-site and when they are outside the company’s network, by providing adequately secured tools, raising awareness of their actions, and, finally, investing in training to account for the human factor.
When implementing cybersecurity solutions for a company , trust is the key factor : E-Pharma was looking for a partner to whom it could fully entrust its technologies in a transparent and efficient manner.
At deda tech, we responded immediately to the company’s needs, reaffirming once again the mutual respect that is the key to a lasting relationship.
Our functional, operational, and timely approach, combined with the mix of technologies and expertise that sets our services apart, has allowed us to earn the trust necessary to support E-Pharma in its strategic and business growth.
Proposal and solution
With this project, the solution was enriched with VPN client functionality.
deda tech’s historicity as a corporate partner and knowledge of its modus operandi and product offering enabled us to enhance our presence in E-Pharma. Promptly we understood and defined the Client’s needs by presenting a viable, quality solution in line with the company’s characteristics. E-Pharma had already subscribed to a Firewall service with features and policies by which it can control all traffic to and from the ‘company. With this project, the solution was enriched with VPN client functionality. E-Pharma in this way has a defined number of concurrent users generating VPN connections for telecommuting users.
Similarly, software was installed that would allow the company to enable various functions, driven by the cloud dashboard, and define the activities performed by users connected to the network. In addition, a Crowdstrike component has been added to monitor what is happening in terms of malware in computer memory, supported by the Managed Detection and Response service on the installed EDR. The Client had the opportunity to test the technology and support services directly on their own systems. Demos were created to see in the field, operating in a protected environment, how the proposed solution worked, noting and confirming the product’s ease of use, awareness of its usefulness and validity.
The growth of deda tech with the acquisition of IFInet has given E-Pharma greater assurance of the validity of the choice made, as the combination of skills and experience translates for the Client into greater knowledge, support and solidity of the partner. E-Pharma thus invested in timeliness, confirmed by a fast implementation time of the solution, and trust, given by mutual support and esteem that allowed continuity of business. Two were the winning elements:
- The quality of the proposed solution, guaranteed by our experience and evaluation;
- The helpfulness and competence of the technicians who handled and solved every question throughout the project phase.
What we look for in our partners is trust. deda tech won us over thanks to the expertise and helpfulness of its staff, who managed to make even the most complex implementations seem simple.
IT Manager - E-Pharma
Achievements
Relying on competent and certified personnel has made E-Pharma more operational and efficient.E-Pharma immediately recognized the effectiveness and efficiency of the new systems: the solution highlighted significant vulnerabilities that needed to be analyzed and addressed, providing insights through alerts and reports that allow users to track activity history and understand everything that is happening at each workstation. As a result, the customer is now able to understand and stay informed about what is happening on its networks and on every single machine, ensuring it is prepared for any eventuality.
The solution has standardized and centralized user management, thereby enhancing the company’s security. In addition, the support provided by the Managed Detection and Response service enables the company to receive monthly reports that relieve the customer of certain monitoring and anomaly management tasks, further enhancing corporate security.
E-Pharma has achieved its goals:
- Improve control and management of the corporate network ;
- Be aware of the tools and active users within the company;
- Secure workstations both in-person and remotely.
- Uniform and centralize user management.
Relying on competent and certified personnel has made E-Pharma more operational and efficient, on the one hand relieving its IT staff of certain monitoring and updating tasks, while on the other hand expanding the scope of devices used and monitored, which are useful for supporting the company’s strategic activities.
E-Pharma thus turned a need born of an emergency into an opportunity for technological and strategic growth by implementing a solution that will remain in place at the company on an ongoing basis. In deda tech, it found a trusted partner with whom to implement a major change for its business promptly and without disruption.
Our goal for the future is to continue working together to develop and implement a business strategy that successfully integrates the worlds of cloud computing and cybersecurity.
